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DEPARTMENT: Aftermarket Field Service
REPORTS TO: Regional Field Services Manager

The Field Engineer III must have strong business and communications skills to establish and maintain strong relationships with the customer, co-workers and vendors. Analytical and problem-solving skills are just as essential to this position.


  • Maintain expert level of product knowledge and application.
  • Provide technical field assistance, and/or training for internal employees and customers in operation, startup and/or shutdown and process troubleshooting, perform inspections of existing Crown equipment during shutdowns and assist plant/contractors with recommend repairs.
  • Provide leadership in resolving plant operational problems within the defined schedules.
  • Analyze root causes of operational malfunctions and provide resolutions.
  • Travel to project sites to preform onsite evaluation or inspection of customer’s plants.
  • Listen, understand and convey customer requirements.
  • Identify customer's needs and sales opportunities to help future growth.
  • Maintain accurate records of target accounts, opportunities, quotes, projects, contacts and correspondence in company databases.
  • Prepare field reports after all customer visits and distribute to the appropriate personnel.
  • Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.
  • Maintain professional business relationships within target accounts.
  • Provide ideas, suggestions and efforts to the group.

  • Bachelor’s degree in Chemical, Mechanical or Electrical Engineering or level 4 NVQ in mechanical engineering
  • A minimum of 4 years of experience in oilseed crushing or refining industry processes.  
  • Good written and verbal communication skills.
  • Establish and maintain effective working relationships with co-workers, customers, and vendors.
  • High integrity and ethics.
  • Working knowledge in AutoCAD.
  • Knowledge of computers and applications, such as Microsoft Office.
  • Must be able to communicate in English fluently. Ability to communicate in a second language – European or Asian languages preferred but not required.
  • Ability to travel on need basis – domestically or internationally and up to 50% of the time.


For more information regarding CPM Europe/ Crown ( | | or this position you can contact Michele van der Zande (HR Adviseur), telephone number +31 6 2929 2586. We are looking forward to receiving your resume and motivation via

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