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DIRECTOR OF TECHNICAL SERVICES
DYNAMIC - ENERGETIC – INTERNATIONAL – TECHNICAL
We offer you a challenging role within CPM Europe as Director of Technical Services. In this new position, you will be responsible for setting and achieving ambitious goals for the groups reporting to you. To fulfil our customers’ requirements for technical support and service, you will have the unique opportunity to create and grow service network which will enhance our global presence. This position is European based.
As Director of Technical Services, you will be part of the leadership team reporting to the Managing Director. You are responsible for the Technical Services team in the Netherlands and Italy and the Process Engineers in the Netherlands, a group of approx. 23 employees.
In this role you will be responsible for:
Setting and achieving goals in line the vision of the company.
Acquiring technical knowledge of client’s core technical and process requirements in order to provide full top-level technical support.
Liaising with internal groups to resolve technical issues and develop solutions.
Improving service availability by developing local support worldwide through liaisons with sister companies and other external parties.
Developing service contracts to support long-term customer relationships and create customer value.
Experience with managing a service team in an international organization.
Minimum 10 years’ experience in the heavy equipment industry or similar. Experience in the feed, oilseed, biomass, processing industry is an advantage.
Electrical experience and experience working with machinery operated by PLC based control systems is preferred.
Ability to communicate effectively on all levels, with staff and senior managers, both internally and externally.
Dynamic, energetic, motivated, positive outlook with the ability to multi-task and prioritize responsibilities
Ability to build trust-based relationships with customers and partners and to deliver value-added service.
A (bachelor) degree in Mechanical or Marine Engineering.
CPM Europe (110 employees in the Netherlands)/CPM Di Più Systems (13 employees in Italy) is a leading provider of process equipment and engineered solutions for the oilseed, animal feed, and bioenergy markets. CPM designs, manufactures and sells both systems and individual production units. The extensive range of machinery including grinding systems, conditioning systems and pellet mills are used for processing bulk materials in the biomass industry, the production of animal feed, waste recycling and energy generation - all global industries that are growing strongly.
CPM Europe/ CPM Di Più Systems is a highly successful organization in a niche market. The culture of the company can be described as international, specialized, unique, ambitious and passionate.
Our company is part of an American concern and has a very strong international character. The expectation is that the current growth will continue to be strong in the coming years. The need of the niche market is growing significantly and the demand to supply machines into new process lines continues to grow. It is important within this market to be visible, make personal contact, be technically up to date and provide top-level service.
For more information regarding CPM Europe (www.cpmeurope.nl) or this position you can contact Fazia Hussainali, telephone number 075-6512695. We are looking forward to receiving your resume and motivation via de website or firstname.lastname@example.org